Skip to content
FREE TOOL — NO EMAIL REQUIRED

SEPA Return & Reject Code Lookup

Look up any SEPA R-transaction reason code — meaning, which rulebook(s) it applies to (SCT, SCT Inst, SDD Core, SDD B2B), who generates it, and what to do next. 44 codes total across account, amount, mandate, agent/format, regulatory, infrastructure, and recall categories.

Not sure? Ask your PSP for the scheme name and the R-transaction type from its payment/collection record. A code or an ISO message name alone does not identify both. Applicability uses this reference dataset; it is not a bank decision.

Context: scheme not confirmed; all codes. Confirm scheme and event with the PSP before acting.

Showing all 44 SEPA codes.

AB05 SCT Inst

SCT Inst Infrastructure

AB05: Timeout at creditor agent

The beneficiary PSP did not receive the initial SCT Inst transaction within the applicable scheme or agreed shorter time-out deadline; the issue can occur along the message path.

Reject

Scheme note: EPC059-18 v7.1 lists this SCT Inst code as Reject, not an ordinary Return; the specific cause and next action must be read with the PSP record.

AB06 SCT Inst

SCT Inst Infrastructure

AB06: Timeout at instructed agent

A CSM did not receive the initial transaction or the relevant confirmation within the applicable time-out deadline; connection, processing or validation may be involved.

Reject

Scheme note: EPC059-18 v7.1 lists this SCT Inst code as Reject, not an ordinary Return; the specific cause and next action must be read with the PSP record.

AB07 SCT Inst

SCT Inst Infrastructure

AB07: Agent offline

A participating bank was unreachable at the time of the transaction.

Reject

Scheme note: EPC059-18 v7.1 lists this SCT Inst code as Reject, not an ordinary Return; the specific cause and next action must be read with the PSP record.

AB08 SCT Inst

SCT Inst Infrastructure

AB08: Creditor agent offline

The beneficiary bank's system was down at the time of the transaction.

Reject

Scheme note: EPC059-18 v7.1 lists this SCT Inst code as Reject, not an ordinary Return; the specific cause and next action must be read with the PSP record.

AC01 All schemes

Account

AC01: Incorrect account number

IBAN format is invalid, the check digit fails, or the account does not exist. Usually a mandate-capture or payment-initiation data-entry error.

Reject / Return

Scheme note: SCT Inst context in EPC059-18 v7.1: Reject. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

AC03 SCT · SCT Inst

Account

AC03: Wrong IBAN (creditor)

The creditor IBAN entered on the credit transfer does not match the intended beneficiary, or the customer realizes after sending that they used the wrong IBAN.

Return / RFRO

Scheme note: SCT Inst context in EPC059-18 v7.1: RFRO. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

AC04 All schemes

Account

AC04: Closed account number

For SDD, the debtor closed their account since the mandate was created. For SCT/SCT Inst, the creditor account was closed before the credit transfer settled, or before a recall could be honored.

Reject / Return

Scheme note: SCT Inst context in EPC059-18 v7.1: Reject or negative Recall/RFRO response. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

AC06 All schemes

Account

AC06: Blocked account

Account frozen by the account holder, a legal/bankruptcy order, or a bank-side risk restriction.

Reject / Return

Scheme note: SCT Inst context in EPC059-18 v7.1: Reject. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

AC13 SDD Core · SDD B2B

Account

AC13: Debtor account type invalid

The debtor's account type does not permit direct debits — for example, a savings account that cannot be collected against under SEPA rules.

Reject
AG01 All schemes

Agent & Format

AG01: Transaction forbidden

The account cannot accept the relevant transaction: an SDD debit restriction, or a credit transfer forbidden on the beneficiary account.

Reject / Return

Scheme note: SDD: debit forbidden for regulatory reasons; B2B sent to a consumer account uses AC13. SCT: Return (EPC135-18 v6.1, p6). SCT Inst: Reject (EPC059-18 v7.1, p9); do not assume switching schemes is permitted.

AG02 All schemes

Agent & Format

AG02: Invalid bank operation code

The instruction contains an incorrect scheme identification or operation code, such as service level or local instrument; check the actual scheme and message.

Reject / Return (SCT)

Scheme note: SCT: Reject/Return (EPC135-18 v6.1, p6); SCT Inst: Reject (EPC059-18 v7.1, p9). SDD uses its own operation-code rules. Use FF01 for a specific XML format error rather than treating every format defect as AG02.

AG09 SCT Inst

SCT Inst Infrastructure

AG09: Payment not received by creditor agent

A Beneficiary PSP or CSM did not receive the initial payment identified by a status investigation. The investigation may have been misrouted, or there may be a connection or processing issue.

Reject

Scheme note: EPC059-18 v7.1 lists this SCT Inst code as Reject, not an ordinary Return; the specific cause and next action must be read with the PSP record.

AG10 SCT Inst

SCT Inst Infrastructure

AG10: Agent suspended from instant scheme

A bank in the payment chain has been excluded from the SCT Inst network, generically (could be either side).

Reject

Scheme note: EPC059-18 v7.1 lists this SCT Inst code as Reject, not an ordinary Return; the specific cause and next action must be read with the PSP record.

AG11 SCT Inst

SCT Inst Infrastructure

AG11: Creditor agent suspended

Specifically the beneficiary's bank has been suspended from the SCT Inst network.

Reject

Scheme note: EPC059-18 v7.1 lists this SCT Inst code as Reject, not an ordinary Return; the specific cause and next action must be read with the PSP record.

AM02 Historical

Amount & Funds

AM02: Amount exceeds agreed limit

An older or provider-specific amount-limit response. The 2025 SCT Inst implementation guidelines removed AM02 from negative confirmations, and current EPC inter-PSP guidance does not list it.

Historical code; not a current SCT Inst inter-PSP reject

Scheme note: Historical lookup retained for existing links; no current scheme applicability is asserted. The 2025 SCT Inst implementation guidelines removed AM02 from their negative-confirmation lists.

AM04 All schemes

Amount & Funds

AM04: Insufficient funds

For SDD, insufficient debtor funds for the collection. For a SCT/SCT Inst Recall or RFRO response, insufficient beneficiary funds to recover the requested amount; it does not diagnose the original payer balance.

Return (SDD only) / Negative Recall/RFRO response (SCT/SCT Inst)

Scheme note: SCT Inst context in EPC059-18 v7.1: negative Recall/RFRO response for insufficient beneficiary funds. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

Read scheme and event guidance

SDD Core / SDD B2B: Return

Insufficient debtor funds for the collection; this is the SDD Return context, not the credit-transfer recovery response.

Next request: Contact the debtor and ask the PSP whether re-presentation is permitted under the mandate and applicable terms.

Limit: AM04 alone does not establish when funds will be available, a universal retry schedule or a refund right.

EPC173-14 v8.1 — SDD guidance (2025 rulebooks)

SCT: Negative Recall/RFRO response

Insufficient beneficiary funds to recover the requested amount. It does not diagnose the original payer balance.

Next request: Ask the originator PSP to explain the negative recovery response and available recovery options; reconcile the original payment separately.

Limit: This response does not authorize reissuing the original transfer or prove that funds were recovered. Confirm any applicable procedure and deadline with the PSP.

EPC135-18 v6.1 — SCT guidance (2025 rulebook)

SCT Inst: Negative Recall/RFRO response

Insufficient beneficiary funds to recover the requested amount, in a negative recovery response; this is not an ordinary SCT Inst Return.

Next request: Ask the originator PSP for the recovery case status and available options. Do not repeat the original payment as a retry.

Limit: The code alone does not prove recovery or establish a new payment instruction, retry permission or deadline.

EPC059-18 v7.1 — SCT Inst guidance (2025 rulebook)

AM05 All schemes

Amount & Funds

AM05: Duplicate payment / collection

The same debit or credit transfer was submitted more than once — usually a file-resubmission or integration retry bug on the originator side.

Reject / Return

Scheme note: SCT Inst context in EPC059-18 v7.1: Reject. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

AM09 SCT · SCT Inst

Amount & Funds

AM09: Wrong amount

The customer identifies that an incorrect amount was sent on a completed SCT/SCT Inst payment.

RFRO

Scheme note: RFRO-specific — this is a customer-initiated recall reason for SCT/SCT Inst, not a return/reject code raised by a bank.

AM23 SCT Inst

Amount & Funds

AM23: Amount exceeds settlement limit

The originator PSP has insufficient prefunded inter-PSP settlement guarantees for this SCT Inst transaction.

Reject

Scheme note: EPC059-18 v7.1 lists AM23 as the current SCT Inst inter-PSP settlement-limit Reject reason.

ARDT SCT · SCT Inst

Response

ARDT: Already returned

The funds referenced in the recall/RFRO were already reversed through a separate process before the recall request arrived.

Recall / RFRO

Scheme note: One of four negative-response codes (with NOOR, LEGL, AC04).

BE05 SDD Core · SDD B2B

Agent & Format

BE05: Party who initiated the message is not recognised by the end customer

In SEPA operator usage this most commonly reflects an incorrect or unregistered Creditor Identifier — the Creditor ID in the collection message does not match a registered creditor. A common failure during new SDD program setup.

Reject

Scheme note: The article covers BE05 in prose rather than in the SDD table — it is grouped under agent/party-identification failures in ISO 20022 external code sets rather than the AG/FF table grouping. Confidence is medium relative to the table-sourced codes above.

CNOR SCT · SCT Inst

Account

CNOR: Creditor bank not registered

The beneficiary bank BIC/routing data does not match a registered participant in the clearing system used for the transfer.

Reject / Return

Scheme note: SCT Inst context in EPC059-18 v7.1: Reject. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

CUST SCT · SCT Inst

Recall / RFRO

CUST: Customer request (RFRO)

The customer asks for recovery — commonly a wrong beneficiary or a duplicate the customer identified themselves — after the payment has already settled.

RFRO

Scheme note: RFRO-specific — the customer-initiated counterpart to the bank-initiated Recall procedure (DUPL/TECH/FRAD). Up to 13 months for all RFRO reasons, not just fraud.

DNOR SCT · SCT Inst

Account

DNOR: Debtor bank not registered

The originator's bank BIC/routing data does not match a registered participant in the clearing system.

Reject / Return

Scheme note: SCT Inst context in EPC059-18 v7.1: Reject. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

DUPL SCT · SCT Inst

Recall / RFRO

DUPL: Duplicate payment (Recall)

Two identical pacs.008 messages were submitted; the originator bank initiates recovery of one via camt.056.

Recall

Scheme note: One of three bank-initiated Recall reason codes (with TECH and FRAD); initiation window is 10 banking business days from the execution date. Distinct from the AM05 return/reject code, which covers a duplicate collection or payment that has not yet gone through the Recall procedure.

FF01 All schemes

Agent & Format

FF01: Invalid file format

The message does not conform to the ISO 20022 schema — malformed XML, invalid mandate reference format, or a missing mandatory field.

Reject

Scheme note: SCT Inst context in EPC059-18 v7.1: Reject. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

FF05 SDD Core · SDD B2B

Agent & Format

FF05: Local instrument code invalid

The LocalInstrument field (CORE or B2B) does not match the account's registered capabilities — for example, sending a B2B-flagged collection against an account only enrolled for SDD Core.

Reject
FOCR SCT · SCT Inst

Response

FOCR: Return following cancellation request

The beneficiary bank agrees to the Recall or RFRO and returns the funds via pacs.004.

Return

Scheme note: The only valid reason code for a positive response to either a Recall or an RFRO — there is no separate positive-response code per procedure.

FRAD SCT · SCT Inst

Recall / RFRO

FRAD: Fraudulent origin (Recall)

Suspected fraud on the sending side of an SCT/SCT Inst payment.

Recall

Scheme note: The only Recall reason code with an extended window — up to 13 months, versus 10 banking business days for DUPL/TECH. Unlike a beneficiary declining an RFRO for CUST/AM09/AC03, declining a FRAD recall carries meaningfully higher legal exposure.

LEGL SCT · SCT Inst

Response

LEGL: Legal decision prevents return

A legal proceeding, court order, or regulatory action in the beneficiary jurisdiction prevents the bank from returning the funds.

Recall / RFRO

Scheme note: One of four negative-response codes (with NOOR, ARDT, AC04); the only one that is legal rather than operational/technical in nature.

MD01 SDD Core · SDD B2B

Mandate

MD01: No mandate

No valid mandate on file, the mandate was cancelled, the SequenceType (FRST/RCUR/FNAL) does not match, or — for SDD B2B — the mandate was never pre-registered at the debtor bank before the first collection.

Reject / Return

Scheme note: The highest-signal mandate failure code — the debtor bank explicitly checked and could not match a valid registered mandate. Particularly definitive for SDD B2B, where mandates are pre-registered at the debtor bank.

MD02 SDD Core · SDD B2B

Mandate

MD02: Mandate data missing or incorrect

Mandatory mandate fields — mandate reference, signature date, creditor identifier — are absent or malformed in the collection message.

Reject
MD06 SDD Core

Mandate

MD06: Refund request by end customer

The debtor exercises the SDD Core 8-week no-questions-asked refund right on an authorized collection.

Refund

Scheme note: SDD Core only — there is no MD06 equivalent in SDD B2B. A B2B debtor who wants to contest a collection must do so as an unauthorized claim (no valid mandate) through a different process, not MD06.

MD07 All schemes

Mandate

MD07: End customer deceased

The relevant end customer is deceased: debtor in SDD, beneficiary in SCT/SCT Inst.

Reject / Return

Scheme note: SDD guidance permits MS03 substitution where national law restricts disclosure. SCT: Return (EPC135-18 v6.1, p12); SCT Inst: Reject (EPC059-18 v7.1, p16), also with a disclosure-limited MS03 alternative. MS03 alone does not identify the hidden reason.

MS02 All schemes

Debtor Refusal & Unspecified

MS02: Not specified — customer-generated

A customer-instructed refusal without a specified reason: the debtor refuses an SDD collection, or the beneficiary refuses an SCT/SCT Inst receipt.

Refusal (SDD) / Return (SDD/SCT) / Reject (SCT Inst)

Scheme note: Credit-transfer guidance: SCT Return (EPC135-18 v6.1, p13); SCT Inst Reject (EPC059-18 v7.1, p16). These concern beneficiary refusal, distinct from debtor refusal of an SDD collection.

MS03 All schemes

Debtor Refusal & Unspecified

MS03: Not specified — agent-generated

The agent has not specified the reason. National-law disclosure limits may lead to MS03 in SDD, SCT or SCT Inst; the permitted event and substitution scope differ by scheme. It does not identify the hidden reason or establish that a retry is safe.

Reject / Return (SDD/SCT only)

Scheme note: SDD: Reject/Return (EPC173-14 v8.1); SCT: Reject/Return (EPC135-18 v6.1, p14); SCT Inst: Reject (EPC059-18 v7.1, p16). SCT RR04 cannot be replaced by MS03 in a negative Claim Non-Receipt inquiry response. No universal affected-country list or hidden-cause frequency is established.

Read scheme and event guidance

SDD Core / SDD B2B: Reject / Return

The agent has not specified the reason. The cited SDD guidance permits substitution for AC04, AM04, MD07 or RR01–RR04 where national law restricts disclosure.

Next request: Pause automated retries. Ask the PSP what it can disclose, which event occurred and whether any remedy or re-presentation is appropriate.

Limit: Do not infer account closure or insufficient funds from MS03, or derive a deadline or permission to retry.

EPC173-14 v8.1 — SDD guidance (2025 rulebooks)

SCT: Reject / Return

The reason is undisclosed. The cited MS03 row permits substitution where national legislation prevents AC04 or RR01–RR04 disclosure.

Next request: Ask the PSP for the actual event and what can be disclosed; coordinate with the beneficiary about settling any outstanding obligation.

Limit: Do not infer a hidden cause or permission to resend. MS03 cannot replace RR04 in a negative Claim Non-Receipt inquiry response.

EPC135-18 v6.1 — SCT guidance, pp14 and 18 (2025 rulebook)

SCT Inst: Reject

The cited MS03 row permits substitution where national legislation prevents disclosure of AC04 or RR01–RR04; the separate MD07 row also allows MS03 as an alternative.

Next request: Ask the originator PSP what can be disclosed and confirm the rejection and next permitted action before considering a new instruction.

Limit: This is a Reject context, not an ordinary SCT Inst Return. No particular hidden reason, retry permission or deadline follows from MS03.

EPC059-18 v7.1 — SCT Inst guidance, p16 (2025 rulebook)

NOOR SCT · SCT Inst

Response

NOOR: Original SCT never received

The funds referenced in the recall/RFRO never actually arrived at the beneficiary bank.

Recall / RFRO

Scheme note: One of four negative-response codes (with ARDT, LEGL, AC04) a beneficiary bank can send instead of complying with a Recall or RFRO.

RC01 SCT · SCT Inst

Account

RC01: Incorrect BIC

The BIC submitted with the credit transfer is malformed or does not match the IBAN provided.

Reject / Return

Scheme note: SCT Inst context in EPC059-18 v7.1: Reject. Other listed schemes have their own uses; the combined R-types list is not a cross-product of every scheme and event.

RR01 All schemes

Regulatory

RR01: Missing debtor account or identification

A regulatory requirement for debtor account identification was not met in the payment message.

Reject / Return

Scheme note: Shared across SCT, SCT Inst, and SDD with the same meaning — one of four regulatory codes (RR01–RR04) common to all four rulebooks.

RR02 All schemes

Regulatory

RR02: Missing debtor name or address

Required debtor name or address is absent or invalid under the applicable scheme rules. The EPC removed the superseded 15 November 2026 unstructured-address end date from its September 2026 guidance; check current implementation requirements rather than assuming that date applies.

Reject / Return

Scheme note: Shared across SCT, SCT Inst, and SDD. The November 2024 EPC guidance update added structured-address requirements to this code.

RR03 All schemes

Regulatory

RR03: Missing creditor name or address

Required creditor name or address is absent or invalid under the applicable scheme rules; the code alone does not establish that an unstructured address is now prohibited.

Reject / Return

Scheme note: The shared R-type label is not a per-scheme rule: SCT Inst uses Reject only; SDD permits Reject or Return. The 2026 EPC edition removed an obsolete unstructured-address end-date reference; it did not establish a new universal address ban.

RR04 All schemes

Regulatory

RR04: Regulatory reason

A regulatory reason other than the missing details covered by RR01–RR03. The code alone does not identify an AML or sanctions finding, a particular party, or misconduct.

Reject / Return (SDD/SCT only) / Negative SCT Claim Non-Receipt response

Scheme note: SDD and SCT guidance allow RR04 on Reject or Return; SCT also uses it in a negative Claim Non-Receipt inquiry response. SCT Inst guidance lists RR04 for Reject. MS03 may replace RR04 where national law restricts disclosure, except in an SCT negative Claim Non-Receipt inquiry response (EPC135-18 v6.1, p18).

Read scheme and event guidance

SCT: Reject / Return / negative Claim Non-Receipt response

A regulatory reason, including a negative reply to a Claim Non-Receipt inquiry; read the actual event before assuming money was returned.

Next request: Ask the PSP for the event, reporting institution, original reference and what can be disclosed or remedied.

Limit: The code does not identify a specific regulatory breach, prove recovery, or establish a retry permission or deadline. MS03 substitution is not allowed for this code in a negative Claim Non-Receipt inquiry response.

EPC135-18 v6.1 — SCT guidance (2025 rulebook)

SCT Inst: Reject

A regulatory reason for rejection in the cited SCT Inst guidance; this is not an ordinary post-settlement Return.

Next request: Ask the originator PSP to confirm the rejection, what can be disclosed and whether remediation and a new instruction are permitted.

Limit: Do not infer an AML or sanctions finding, a universal deadline, or permission to resend from RR04.

EPC059-18 v7.1 — SCT Inst guidance (2025 rulebook)

SDD Core / SDD B2B: Reject / Return

A regulatory reason other than the missing details covered by RR01–RR03. MS03 may substitute where national law restricts disclosure.

Next request: Ask the PSP which collection event occurred and what can be disclosed and remedied before any re-presentation.

Limit: RR04 alone does not identify the underlying issue or establish a refund right, retry permission or deadline.

EPC173-14 v8.1 — SDD guidance (2025 rulebooks)

SL01 SDD Core · SDD B2B

Debtor Refusal & Unspecified

SL01: Specific debtor bank service

The creditor is not on the debtor's whitelist, or the collection exceeds a limit the debtor configured with their bank (a common SDD B2B mandate-limit control).

Reject / Return
TECH SCT · SCT Inst

Recall / RFRO

TECH: Technical problem (Recall)

A processing error on the originator side generated an erroneous transaction.

Recall

Scheme note: One of three bank-initiated Recall reason codes; 10 banking business day initiation window.

Want the full picture, not just one code?

This tool targets "look up this code right now." For the narrative explanation of the six R-transaction types, the scheme applicability matrix, timing windows, and the Recall/RFRO recovery procedures, read the full reference article.

Reason-code definitions and timing windows come from EPC scheme rulebooks and guidance documents — verify against your bank or PSP before acting on a specific case.