Regulatory reason
Category: Regulatory R-type: Reject / Return (SDD/SCT only) / Negative SCT Claim Non-Receipt response
SCT
Applies
SCT Inst
Applies
SDD Core
Applies
SDD B2B
Applies
Retryable
Not until the PSP clarifies whether remediation and resubmission are permitted
Generated by
The PSP reporting the R-transaction; which PSP sends it depends on the scheme and transaction stage.
ISO 20022 definition
Regulatory Reason.
Typical cause
A regulatory reason other than the missing details covered by RR01–RR03. The code alone does not identify an AML or sanctions finding, a particular party, or misconduct.
What to do about it
Pause automatic retry and ask the PSP what can be disclosed and remedied. Preserve the original payment reference and reason code. Escalate to the appropriate compliance team if the PSP indicates a compliance review is needed.
SDD and SCT guidance allow RR04 on Reject or Return; SCT also uses it in a negative Claim Non-Receipt inquiry response. SCT Inst guidance lists RR04 for Reject. MS03 may replace RR04 where national law restricts disclosure, subject to the scheme's own rules.
Handling an instant-transfer rejection? Follow the SCT Inst RR04 worked case before deciding whether the reason can be remedied.
Full reference
SEPA Return and Reject Codes: The R-Transaction Reference