Editorial Policy

This page documents the editorial principles that govern all content published on PaymentBrief. It covers mission, independence, source standards, verification, corrections, commercial relationships, conflict of interest, and AI usage.

Mission

PaymentBrief exists to close the gap between how payment systems actually work and what is publicly documented about them. Content is written for people who operate payment infrastructure — merchants, PSPs, fintech product teams, and platforms processing real volume — not for general audiences or for promotional purposes.

The standard for every piece of content: does it help a payments operator make a better decision than they would have without it? If the answer is no, it does not get published.

Editorial independence

Shaun Toh publishes PaymentBrief independently in a personal capacity and is responsible for its editorial decisions. The publication's views do not represent his employer. We select coverage based on reader relevance and supporting evidence. Providers do not control coverage or conclusions. Material commercial relationships are disclosed where relevant.

Current advertising and commercial arrangements are described on the Disclosure page. Editorial inclusion is not offered in exchange for payment or a followed link.

Source standards

We seek direct regulatory, scheme, operator and company documents for consequential claims. When only secondary reporting or an estimate is available, the article should identify that limitation and avoid presenting it as a directly verified primary fact. Source types and confidence labels are described on the Methodology page.

Source links show what a document supports; they do not imply that a third-party figure has been independently audited. Claims without enough support should be narrowed, attributed, or removed.

Verification process

Shaun Toh provides human editorial oversight. He manually checks site changes before or after publication and makes the publication and correction decisions. AI-assisted work remains subject to that human review; it is not a substitute for editorial responsibility.

AI-assisted source checks, automated audits and editorial review help identify factual and wording errors. Consequential claims are checked against recorded sources and narrowed or removed when support is insufficient. These checks can miss errors; dated prices, limits and statistics are snapshots, not current guarantees.

Guides are prioritised for review when a source changes, a reader reports a problem or a scheduled check identifies an aging claim. We do not promise a fixed review interval for every page. Check each claim's source date before relying on time-sensitive details.

Corrections

When a material error is confirmed, we correct the affected page and document the change. The Corrections page includes selected documented historical corrections and explains how readers can report an error; it is not a complete retrospective account of every edit.

To report an error, email contact@paymentbrief.com with the URL, the specific claim, and the source you believe is correct.

Commercial disclosure

For provider promotion, we consider paid sponsorships and sponsored product explainers, subject to relevance and editorial review. Enquiries should go through Advertise with us.

If a material commercial relationship bears on a page, we disclose it near the relevant coverage and explain the arrangement on the Disclosure page. A company's request for coverage does not create an editorial obligation.

Conflict of interest

Shaun Toh is Director of Digital Payments at Razer. That employment can create an actual or perceived conflict. PaymentBrief does not use non-public Razer information in its articles. If Razer is relevant to broader market coverage, the relationship should be disclosed on the affected page and claims limited to public sources.

Coverage of PSPs and payment rails should be evaluated on its sources and operator usefulness. Readers can raise a concern about a potential conflict through the contact address below.

AI usage policy

AI tools assist with source discovery, comparison, drafting, editing and checks. Their output is not evidence. PaymentBrief records sources so readers can inspect the basis of consequential claims.

Shaun Toh is responsible for PaymentBrief's editorial standards and corrections. AI and automated checks assist this process, but they cannot certify every third-party figure. Claims without adequate support are narrowed, attributed or removed; confirmed material errors are documented.