Skip to content
SEPA SL01

Specific debtor bank service

Category: Debtor Refusal & Unspecified R-type: Reject / Return

SCT

N/A

SCT Inst

N/A

SDD Core

Applies

SDD B2B

Applies

Retryable

No, until customer action

Generated by

Debtor bank, enforcing a debtor-configured service restriction.

ISO 20022 definition

Due to specific service offered by the Debtor Agent.

Typical cause

The creditor is not on the debtor's whitelist, or the collection exceeds a limit the debtor configured with their bank (a common SDD B2B mandate-limit control).

What to do about it

Contact the customer to have them add the creditor to their whitelist, or check B2B mandate amount limits, before resubmitting.

Confidence: high. Sourced from PaymentBrief's SEPA R-transaction reference article, cross-verified against ISO 20022 external code sets and EPC guidance documents. Reason-code applicability and timing windows vary by rulebook version and bank handling — verify against your bank or PSP before acting.

Full reference

SEPA Return and Reject Codes: The R-Transaction Reference

Related codes