Closed account number
Category: Account R-type: Reject / Return
SCT
Applies
SCT Inst
Applies
SDD Core
Applies
SDD B2B
Applies
Retryable
No — do not retry on closed account
Generated by
Debtor bank (SDD — the debtor's account is closed) or beneficiary bank (SCT/SCT Inst — the creditor's account is closed, and it also appears as the negative-response reason when a beneficiary bank cannot execute a Recall/RFRO because the account no longer exists).
ISO 20022 definition
Account number specified has been closed on the bank of account's books.
Typical cause
For SDD, the debtor closed their account since the mandate was created. For SCT/SCT Inst, the creditor account was closed before the credit transfer settled, or before a recall could be honored.
What to do about it
Deactivate the mandate or stop the payment attempt; contact the customer for a new account. Do not retry against a closed account.
The account that is closed differs by scheme: it is the debtor's (payer's) account in SDD, but the creditor's (beneficiary's) account in SCT/SCT Inst — do not treat these as the same failure direction. AC04 also appears as a negative response code (camt.029) when a beneficiary bank cannot honor a Recall or RFRO because the account is closed.
Full reference
SEPA Return and Reject Codes: The R-Transaction Reference